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Frequently
Asked Questions![]() Selecting a regular schedule to change filter is the most crucial step you will take to saving money, improving your family's health and saving the planet. Below are some of the most frequent questions customers ask. What kind
of Filters will I receive when I enroll?
The Furnace Filters Made Easy Program stocks only high quality air filters. Experience has shown that only quality filters perform best when it comes to protecting your health, saving you money and reducing your environmental impact. We supply .... brand and .... brand filters because of their solid reputation for manufacturing quality products. When and How Will I Receive My Filter(s)? Upon enrolling your first be shipped to you within 48 hours. It will arrive via FedEx ground service. Your next filter will automatically arrive based on the delivery plan that you select; every 30 days, 60 days or 90 days. Expect your first order with 3 to 5 days after you enroll. If you would like to confirm your filter has shipped, please contact our Customer Care Team. Is the program worth the cost? In a word, yes. It’s a big mistake to look only at the price of the filter to determine the true value of what you are spending. A higher Merv rated filter changed on a regular schedule will save you money over time. Your cost savings are accumulated by lower energy bills, less wear on your system and the cleaner air you will breathe every day. Our filters are among the best on the market and you only need to purchase one at a time. There’s no need to buy a case of 12 and have it collect dust in your basement and forget to change it. The greatest value of the Furnace Filters Made Easy program is that your system will run at peak efficiency as often as possible because you’re keeping dirt and dust out. Do you supply any cheaper filters? The answer to this is rather simple...no, we only carry top quality filters. We have a saying at Furnace Filters Made Easy, ‘You breathe what you pay for!’ Cheaply made filters provide little protection from the dust, dirt, fumes and allergens that are in home. Only a quality air filter will provide the protection you need. We believe we would be doing you a great disservice by providing you with a product that performs poorly. What if I need more than one filter? If you have two comfort systems in your home it’s a good idea to change both filters at the same time. Two receive two or more filters, all you need to do is enroll for the first one and if they are the same size, change the quantity on the “Shopping Cart” page. If you need different sizes, simply click on the “Continue Shopping” button on the “Shopping Cart” page and return to the filter selections and enter the next filter. If you have and questions, contact our Customer Care Team. How do I change My Delivery Plan and MERV selection? You can change the frequency you will be receiving your filters at any time. Either email our Customer Care Team or call 734-513-5800 between the hours of 8am and 4pm Mon-Fri. How do I cancel my enrollment? You can cancel your enrollment at any time by emailing our Customer Care Team or calling us at 734-513-5800 between the hours of 8am and 4pm Mon-Fri. What if my filter arrives damaged or I receive the wrong size? Please contact our Customer Care Team. |
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