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DualTemp
Mechanical
Online Privacy Policy
(Last updated
June 23, 2009)
DualTemp Mechanical has established this Privacy Policy to explain how
it protects and manages the personal information that it collects from
you (the customer) online.
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1.
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Consent
for Collection, Use and Disclosure
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Your use of the DualTemp Mechanical site and/or your registration for
DualTemp Mechanical products and services constitute your consent to
the terms of this Privacy Policy. If you do not
agree to the terms of this Privacy Policy, please do not use the
DualTemp Mechanical site.
DualTemp
Mechanical may occasionally update this Privacy
Policy. When
it does, DualTemp Mechanical will also revise the “last update” date at
the top of this Privacy Policy. In addition, DualTemp
Mechanical
will seek a customer’s prior consent, by email, for any new uses or
proposed disclosures of information collected from the customer prior
to the change. DualTemp Mechanical will
notify customers by email of changes to this policy
that will affect information collected from them in the future.
In certain
circumstances, however, DualTemp Mechanical will not inform and obtain
the consent of the customer, such as in connection with an
investigation of a breach of an agreement, contravention of laws, an
emergency where the life, health or security of an individual is
threatened, the collection of a debt or in compliance with the request
of a law enforcement agency or a court order.
A
customer may withdraw his or her consent for collection, use and
disclosure at any time by sending an email to dave@dualtempmechanical.com.
Please note that, if you do, DualTemp Mechanical may suspend its
provision of products and services to you. When you
unsubscribe, if you fall within the guarantee period for any DualTemp
Mechanical product and you request a refund, the guarantee will be honored.
DualTemp Mechanical collects, at the time of your registration and your
sign-on to its web site, certain “personal information” (information
that personally identifies you) including but not limited to your name,
email address, home or work address, telephone number, and information
about your computer hardware and software (e.g., IP
address, operating system, browser type, domain name, URL, access
times, and referring web site addresses).
DualTemp Mechanical has implemented this Privacy Policy to protect
personal information received from its customers, and to respond to any
inquiries.
The Privacy Policy also provides that DualTemp Mechanical will use
appropriate contractual means to establish a comparable level of
protection for personal information which is sent for processing by
third parties on DualTemp Mechanical’s behalf.
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3.
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Purposes
for Collecting Personal Information
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DualTemp Mechanical collects and uses personal information for the
following Identified Purposes:
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(a)
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to
understand customer needs regarding DualTemp Mechanical’s services;
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(b)
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to
develop and provide our web site and our products and services for
our customers;
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to
fulfill your requests for products, services or information; |
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(d)
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to
communicate with customers and site visitors, when necessary, and to
inform customers of upgrades, as well as of other products and services
available from DualTemp Mechanical, its affiliates and third parties;
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(e)
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to
allow customers to access limited-entry areas of DualTemp
Mechanical’s site;
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(f)
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to
personalize some of our services and products for you and to deliver
targeted advertisements and offers from DualTemp Mechanical and third
parties;
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(g)
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to
bill accounts and maintain payment records;
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(h)
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to
comply with any applicable law, regulation, legal process or
government request;
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(i)
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to
respond to a legitimate claim, or to address our reasonable belief,
that you are violating the rights of any third party or any of the
agreements or policies that govern your use of the DualTemp Mechanical
site or any DualTemp Mechanical product or service;
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(j)
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to
protect the services, products or rights of DualTemp Mechanical,
including but not limited to the security or integrity of the DualTemp
Mechanical site; and
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(k)
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to
identify and resolve technical problems concerning DualTemp
Mechanical’s site, products and services.
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DualTemp Mechanical also uses personal information in an aggregate form
(i.e., not individually attributable to you) for its
business analysis, operational, marketing and other promotional
purposes.
If we hire other companies to provide some products or services on our
behalf, then we will only provide those companies the personal
information they need for the Identified Purposes, and we will limit
their rights to use and further disclose your personal information as
appropriate in the course of their work for us.
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4.
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Limiting
the Collection of Personal Information
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DualTemp Mechanical limits its collection of personal information to
only that information which is necessary for the Identified
Purposes. DualTemp Mechanical does not direct its site to,
nor does it knowingly collect any personal information from children
under the age of thirteen.
When
you visit the DualTemp Mechanical web site, a cookie may be placed
on your computer or the cookie may be read if you have visited the
DualTemp Mechanical site previously. DualTemp Mechanical uses
cookies to allow DualTemp Mechanical to determine which products and
services you have already purchased so that DualTemp Mechanical does
not provide redundant information to you, and, if you are an DualTemp
Mechanical affiliate, to track DualTemp Mechanical sales made to
customers referred by you so that you can receive compensation under
our affiliate program. If you choose to not have your browser
accept cookies from the DualTemp Mechanical web site, you may not be
able to view all the text on the screens, or to experience a
personalised visit, or to subscribe to certain service and product
offerings on the DualTemp Mechanical site.
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5.
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Disclosure,
Processing and Retention
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DualTemp Mechanical does not sell, rent or disclose your personal
information to anyone else, except:
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(a)
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to
someone you have designated to act as your agent, for one or more of
the Identified Purposes (listed in Section 2, above);
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(b)
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to
DualTemp Mechanical’s employees, independent contractors,
subsidiaries, affiliates, consultants, business associates, service
providers, suppliers and agents, acting on DualTemp
Mechanical’s behalf for any of the Identified Purposes;
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(c)
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as
necessary if DualTemp Mechanical has reason to believe that
disclosure is necessary to identify, contact or bring legal action
against someone who may be causing injury to or interference (either
intentionally or unintentionally) with DualTemp Mechanical’s rights or
property, other users of DualTemp Mechanical’s web site, products or
services, or anyone else that could be harmed by such activities; and
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(d)
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to
respond to judicial process and provide information to law enforcement
agencies or in connection with an investigation on matters related to
public safety, as permitted by law, or otherwise as required by law.
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In addition, as we continue to develop our business, we or our
affiliates may sell or buy other businesses or entities, or we may
merge with another company. In such transactions, personal
information may be one of the transferred business assets.
Also, in the event that DualTemp Mechanical or substantially all of its
assets are acquired, your personal information may be one of the
transferred assets.
Your information may be stored and processed in the United States, or
in any other country in which DualTemp Mechanical or its affiliates,
subsidiaries or agents maintain facilities. By using this web
site, you consent to any such transfer of information outside of your
country.
After your account becomes inactive (that is, if you request to be
removed from our database), DualTemp Mechanical will keep your personal
information in its archives. Your information will then be
used only as necessary for tax reasons or to prove DualTemp Mechanical’s compliance
with any applicable law.
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6.
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Accuracy
of Personal Information
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DualTemp Mechanical will use reasonable efforts to keep customer
personal information accurate for the Identified Purposes,
and for minimizing the possibility of making inappropriate customer
decisions based on such information. Customers are
responsible
for informing DualTemp Mechanical about changes to their personal
information. You can do this by calling 734-513-5800
or sending an
email. DualTemp Mechanical will use new or updated personal
information it receives from customers to update its own records.
DualTemp Mechanical will use reasonable efforts to protect customers’
personal information.
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8.
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Access
to Personal Information
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DualTemp Mechanical will afford you a reasonable opportunity to review
the personal information in your file, if you so request by calling 734-513-5800, writing
to:
DualTemp Mechanical
33798
Capitol
Livonia, MI 48150
If
DualTemp Mechanical is not able to provide access to some aspect of
a customer’s personal information, it will provide reasons for denying
access such as; that by doing so would likely reveal personal
information about a third party, or that it is confidential commercial
information or attorney–client privileged communications, or that the
information relates to a breach of an agreement or a contravention of
law, or that its disclosure could reasonably be expected to threaten
the life or security of another individual.
Customers
have the right to request that inaccurate or incomplete
information be amended as appropriate, by contacting DualTemp
Mechanical as described above. DualTemp Mechanical
will
promptly correct such personal information.
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